Ok remember the questions? "Daegan . . . I just got a new sign up how do I make sure they stay?" Although ultimately you can't control who stays or leaves your network marketing team there are some things that you can do increase your retention. If you do these things that we are about to discuss and people still leave your team it's NOT your fault and there is nothing more that you could have done to retain them. (And I mean for the long term when I speak of retention not a month or two.) So how do you increase your team's retention rate? 1. Get people moving right from the beginning As soon as someone new comes into your team give them something to do. Get them active in their business. This is important because it keeps them interested and starts their momentum. The first thing that I tell all of my team members to do is download a copy of our team marketing guide. Read it. Mark it up with questions. Get aquainted with the product. Right out some questions that they may have and then get back to their sponsor to set up a game plan. This is a good route to take because it makes each person accountable for their own success and it will quickly show you who's serious and who's not. (The people that get back in touch with their sponsor are SERIOUS.) 2. Be there The next thing that you can do for your team to keep them active is just be there. Give them your contact info and let them know when it's acceptable for them to call you with questions and for advice and then be there during that time frame. 3. Hold yourself accountable If you make a mistake or you don't hold to a time commitment own up to your mistake make good on it and apologize. We're all human and we all make mistakes. 4. Motivate One of the most powerful ways to keep your team is to help motivate them. There are several ways to do this, but here are a few that I use. If I have a success or if I try something new and it works well I make sure to let the whole team know. For instance, when I first started when I would run a successful ad campaign I gave my team all the details of what I did, how I did it, and how they could do it to. If I have a team member that has success I try to let the whole team know. If anyone on the team is doing great I make sure to send an email out with a case study. I know I like it someone highlights me as a success so it's good to pay it forward as much as possible. You don't have to have all the answers or be perfect, but as long as you let your team know that you are there and you are doing all that you can to help them be more successful you will start to create a community of like minded individuals. Send your team emails that give them your thoughts, your ideas for success, and your passion and they will see that your cause is more than just money. 5. Create a community The most important thing that you can do to help maintain and increase your team's retention rate is to foster a sense of community. Once you create a community around you both above and below, you realize that you have much more than a business - you have a thriving community of individuals that are all striving for the same goal. As a team we do weekly team online conferences where we all can all interact personally. One of my team leaders even started a forum! Anything you can do to foster a sense of community will pay for itself in spades over the life of your business. (I also like blogs . . . Hint, Hint.) So when I am asked the question . . . "Daegan . . . I just got a new sign up how do I make sure they stay?" I reply . . . Support them and share anything you can to help them to be successful and if you've done this you can't worry about whether or not they stay or go. The people that should end up on your team do and that's the magic of it all. Tomorrow I will tell you about something I'm very excited about that I think you'll pull a few gems from. |
